Nurture Boss, a leading provider of AI automated marketing and nurturing solutions for prospect and resident engagement in the multifamily industry, is excited to announce Jamie Lohr as its new Director of Customer Success. Jamie brings over 10 years of experience in customer-centric leadership and a proven track record of driving success in the multifamily industry.
As Director of Customer Success, Jamie will lead Nurture Boss’s efforts to enhance customer satisfaction, streamline implementation processes, and ensure clients maximize the value of the platform. Her expertise in leadership, start ups and client success aligns seamlessly with Nurture Boss’s commitment to empowering property management teams and delivering exceptional results.
“We are thrilled to welcome Jamie to the Nurture Boss team,” said Jacob Carter, CEO and Founder of Nurture Boss. “Her passion for fostering meaningful relationships and her dedication to creating unparalleled customer experiences will play a pivotal role in strengthening our client partnerships and delivering on our mission of making resident engagement seamless and impactful.”
Jamie joins Nurture Boss from Apartment SEO, where she successfully led a team of 9 high-performing Account Managers and CSMs, developing and implementing a QBR program while spearheading training initiatives. Achieved significant improvements in client satisfaction and retention, driving measurable success across the board. A champion for collaboration and customer advocacy, she is excited to bring her insights and energy to this new role.
“I’m excited to be a part of Nurture Boss and contribute to a company that’s revolutionizing the way multifamily teams engage with residents. I look forward to collaborating with the talented team and our valued clients to achieve exceptional success and deliver outstanding value” said Jamie.
Jamie’s appointment reflects Nurture Boss’s ongoing dedication to innovation, excellence, and customer-focused growth in the multifamily industry.
About Nurture Boss:
Combining modern technology and AI with automated workflows, Nurture Boss is redefining AI for multifamily. Nurture Boss’ AI platform allows apartment owners and operators to convert more prospective renters and retain more residents. From the moment a new lead is generated until a resident is renewing a lease, Nurture Boss offers AI powered solutions to automate and execute every step along the way.