Virtual Leasing Assistant

Meet your new round‑the‑clock teammate: Nurture Boss’s Virtual Leasing Assistant. This AI‑powered agent handles email, text, voice, and chat to engage prospects and residents instantly.

Your leasing team can’t be everywhere, but our Virtual Leasing Assistant can.
It handles routine tasks around the clock, guiding prospects from first inquiry to lease renewal. That way, your team can focus on what really matters: building relationships.

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Stop Losing Leads
and Revenue

When leads slip through the cracks, your community loses out. It’s not your team’s fault. They’re juggling countless priorities and can’t be everywhere at once. That’s where our Virtual Leasing Assistant steps in: to handle questions, capture leads, and manage routine tasks so nothing gets missed and your team can stay focused on closing leases.

With Nurture Boss’s Virtual Leasing Assistant, it will:

  • Schedule tours directly in your CRM, day or night
  • Automatically create new leads in your CRM or PMS
  • Update information in realtime for all prospects and residents
  • Answer hundreds of questions for both prospects and residents, 24/7
  • Send communications through multiple channels including, text, email, and voice
Real Conversations with Real Results

AI That Speaks
Their Language

Worried AI won’t sound human? Don’t be. Nurture Boss’s Virtual Leasing Assistant is powered by advanced AI trained on data specific to your property. That means every conversation feels natural and personalized, helping prospects and residents get the answers they need while smoothly guiding them through the leasing journey.

With Nurture Boss’s Virtual Leasing Assistant, your agent is:

  • Available 24/7/365 to respond to calls, texts, and emails
  • Fully trained to schedule tours and guide prospects to apply online
  • Equipped to encourage reviews, rent payments, and lease renewals
  • Manageable — view and oversee all conversations from one simple platform
  • Powered by a fully customizable data set with hundreds of property-specific data points

Win Back Hours
Every Month

Leasing teams are constantly pulled in every direction. They are answering calls, replying to emails, managing walk-ins, and juggling resident needs. It’s overwhelming, and it leaves little time for building real relationships with prospects and residents.

That’s where Nurture Boss’ Virtual Leasing Assistant comes in and:

  • Saves dozens of hours every week for onsite teams
  • Reduces labor costs by thousands of dollars each month
  • Operates 24/7/365 so prospects and residents always get a response
  • Frees your staff to focus on high-value work like building resident relationships

Taps on Human Help
at the Right Time

What if the AI gets stumped? The Nurture Boss Virtual Leasing Assistant handles a wide range of prospect and resident questions, but it also knows its limits. If it encounters something outside its scope, it hands off the conversation to your onsite team right away, ensuring no one is left waiting or frustrated.

Your dedicated Client Success Manager reviews any unanswered questions and updates your AI’s knowledge base so it gets smarter over time.

How the VLA Handles Complex Questions:

  • Notifies your onsite team when a thread needs attention
  • Alerts the prospect or resident that a team member will follow up shortly
  • Requests help immediately when it encounters something outside its scope
  • Responds using only verified info from your team or integrated systems—never guesses

Why Nurture Boss?

Custom Branding

Nurture Boss ensures your Virtual Leasing Assistant aligns with your property’s look, feel, and tone so every interaction feels on-brand and professional.

Mobile First

Your prospects are on their phones a lot. That’s why Nurture Boss is built with a mobile-first approach, ensuring every interaction is fast and optimized for today’s on-the-go renter.

Customer Service

Customer service isn’t an afterthought — it’s a core part of your success. We believe your dedicated Client Success Manager is an extension of your team to optimize performance.

Automated Communication

It’s unrealistic to expect onsite teams to send tailored messages to hundreds of prospects manually. Our automation delivers personalized, timely communications at scale.

Timed Communication

Reaching prospects at the right moment can make all the difference. Nurture Boss uses data-driven automation to deliver perfectly timed messages.

The Right Message

What you say is important, but how you say it shapes the entire experience. With us, every message is thoughtfully crafted to reflect your brand voice and leave a lasting impression.

Text Messaging

Generic messages get ignored — personalized texts through Nurture Boss get results. With a 98% open rate, text messaging ensures your message is actually seen.

Reporting

Get clear, actionable reporting about your success. From lead engagement to conversion rates, your dedicated Client Success Manager reviews the data with you regularly.

“Nurture Boss has been super helpful in aiding and simplifying the leasing process at all steps. Their automation feature is super quick to set up and allows follow ups to be sent at the appropriate time to successfully nurture new guest cards and potential applicants/residents in a blink of an eye.”

Farryl L.Assistant Manager at SRG
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