AI in Property Management
Book Tour

Jacob Carter is helping property management leaders adopt AI strategically and responsibly through his Amazon book and speaking tour.

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About the Book:
AI in Property Management

A Practical, Unboring Look at Artificial Intelligence in the Multifamily Industry

Written for operators, marketers, executives, and onsite teams, AI in Property Management explains what AI means for multifamily right now.

  • Learn AI applications for leasing, marketing, resident communication, maintenance, renewals, and operations, with real multifamily examples
  • Get a clear framework for AI adoption that helps operators evaluate tools, avoid common pitfalls, and implement AI with confidence
  • Understand the future of property management and how AI will reshape onsite roles, customer experience, and operational strategy
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Nurture Boss, Virtual Leasing Assistants, AI and automation, multifamily
"Jacob Carter has a gift for making complex concepts accessible, regardless of where you are in your AI journey. AI in Property Management challenged my thinking in areas I assumed I had figured out. If you’re an operator still treating AI as a task tool, Carter will shift your perspective. Read it. Then build like it’s day one."

Renee McIntyre, Vice President of Marketing Scully Company

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Nurture Boss, Virtual Leasing Assistants, AI and automation, multifamily

The Intelligence Fabric Podcast:
Where AI Is Actually Working in Multifamily

Jacob joins podcast host Mike Brewer to explain how agentic AI is reshaping the multifamily industry.

  • Learn the differences between machine learning, generative AI, and agentic AI and why outcomes matter more than buzzwords
  • Explore real multifamily use cases across leasing, marketing, resident communication, and operations
  • Learn what it takes to become AI-first, including how connected data and operational strategy create better decisions
Listen Now

Gallery Residential Manager Retreat:
Jacob Carter as a Keynote Speaker

Gallery Residential invited Jacob Carter to keynote its 2026 Residential Manager Retreat in August and purchased approximately 200 copies of AI in Property Management for attendees.

Keynote Topics:

  • A proven operational playbook for successfully implementing AI across leasing, marketing, resident communication, and operations
  • The AI strategies that lead to stronger adoption, higher engagement, and measurable ROI
  • What every multifamily leader should know about the future of AI
Nurture Boss, Virtual Leasing Assistants, AI and automation, multifamily
Nurture Boss, Virtual Leasing Assistants, AI and automation, multifamily

Boss Talks Podcast:
How AI Is Transforming the Resident Experience

Jacob sits down with Evan Happel to discuss his book on how AI is transforming the resident experience.

Topics Include:

  • How AI empowers onsite teams by eliminating repetitive work so they can focus on leasing, resident relationships, and high-value interactions
  • The operational and leadership mindset needed to thrive in an AI-driven industry
  • What’s next for AI in property management, from agentic AI and automation to the future role of onsite teams
Coming Soon

Tiff Talks Tech Podcast:
Making AI Practical for Multifamily

Jacob joins podcast host Tiffany De Alva to break down AI into practical concepts operators can immediately understand and apply.

Topics Include:

  • The biggest misconceptions about AI and the implementation mistakes that prevent success
  • How to build trust between people and AI through thoughtful implementation, transparency, and measurable outcomes
  • The biggest AI opportunities that will reshape leasing, operations, resident communication, and marketing
Coming Soon
Nurture Boss, Virtual Leasing Assistants, AI and automation, multifamily
Nurture Boss, Virtual Leasing Assistants, AI and automation, multifamily

Cadence Run Club Live:
Q/A about AI in Property Management Book

Jacob Carter joins Janet Rosseth live on the Cadence Run Club webinar on August 3rd at 1:00 PM EDT / 10:00 AM PDT.

Topics Will Include:

  • How to identify the highest impact AI opportunities across your portfolio before investing
  • The organizational habits that accelerate AI adoption and long term success
  • What’s next for AI in property management, from agentic AI and automation to the future role of onsite teams
Coming Soon

The Apartment Department Podcast:
How AI Is Reshaping Marketing, Leasing & Operations

Hosted by Anne Baum and Chris Johnson, Jacob joins The Apartment Department podcast to explain how AI is driving performance across multifamily portfolios.

Topics Include:

    • The competitive advantages AI creates beyond cost savings
    • Lessons learned from building and deploying AI in the multifamily industry
    • The organizational habits that accelerate AI adoption and long term success
Coming Soon
Nurture Boss, Virtual Leasing Assistants, AI and automation, multifamily
"Jacob Carter at Nurture Boss is perhaps the top source for how AI is coming into play in property management. He explains the pros and cons of its applications in a way that is understandable, and is generally at least a half-step ahead of where it's going."

Paul Bergeron, Real Estate Reporter GlobeSt

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