About Us

At Nurture Boss, we help apartment communities operate like the most sophisticated property management companies in the country—using automation and AI to drive more tours, lease more apartments, and improve the resident experience. As we continue to grow, we’re hiring an Account Manager to focus exclusively on expanding business with existing customers.

What We Need

In this role, you’ll be responsible for identifying and closing new revenue opportunities within our current customer base. That includes growing adoption of our Virtual Leasing Assistant across additional properties, upselling new features and services, and ensuring our customers are maximizing the impact of our platform. You won’t be handling day-to-day support or retention responsibilities—that’s owned by our Customer Success team. Your focus will be on strategic expansion and increasing the footprint of Nurture Boss within each account.

You’ll partner closely with Customer Success Managers to identify expansion opportunities, develop growth plans, and position the value of our solutions to decision-makers across our clients’ portfolios. This role has national coverage and involves periodic in-person visits and event attendance (approximately 1–3 trips per quarter) to build relationships and drive growth across your territory.

What You’ll Do

• Own and grow a portfolio of Nurture Boss customers, with full accountability for identifying and closing expansion opportunities across their property portfolios.

• Act as a strategic growth partner to property management companies, helping them scale the use of Nurture Boss products—especially the Virtual Leasing Assistant—across more communities.

• Proactively drive expansion conversations by aligning our platform’s capabilities with customer business goals, performance gaps, and market trends.

• Deliver consistent, measurable revenue growth by increasing product adoption, securing upsells, and expanding usage across existing accounts.

• Partner with Customer Success Managers to identify expansion-ready accounts, leveraging their insights while maintaining clear ownership of upsell and cross-sell execution.

• Build and nurture relationships with decision-makers including regional managers, marketing directors, and portfolio executives, both remotely and through in-person meetings within your assigned territory.

• Collaborate with Sales, Marketing, and Product teams to position Nurture Boss’s value effectively and ensure a unified customer experience.

• Maintain accurate pipeline data, forecasts, and reporting using HubSpot and other internal tools to track activity and outcomes.

• Participate in select account transitions post-sale or post-onboarding to drive alignment and lay the groundwork for future expansion opportunities.

What You’ve Done

• 3+ years of experience in account growth, expansion sales, or strategic account management, ideally in a remote, territory-based role within SaaS or proptech.
• Demonstrated success in identifying, pitching, and closing upsell and cross-sell opportunities within existing accounts, with a strong track record of driving revenue growth.
• Skilled at navigating multi-stakeholder environments and presenting data-driven recommendations to regional managers, marketing leaders, and other senior decision-makers.
• Strong analytical skills with the ability to turn performance data into actionable insights and persuasive business cases.
• Highly organized and self-motivated, with a proactive mindset and the ability to manage a pipeline of expansion opportunities while collaborating closely with internal teams.
• Experience with HubSpot (or similar CRM platforms); familiarity with outbound tools like Salesloft is a plus.
• Consultative sales approach with a focus on long-term relationship building, strategic thinking, and delivering measurable value to customers.

We Offer

Health, Dental and Vision – We offer the usual medical benefits along with unlimited PTO (and encouragement to use it!) to help you stay healthy and happy.

Unlimited PTO – As mentioned we have unlimited PTO. We believe strongly in R&R to help you stay mentally and physically fresh. Burnout is real. The best developers are excited to come to work.

Remote Position – Need to deal with a contractor? Have an inconvenient appointment? No worries – this is a work from home position! While we love seeing each other in the office life, uh, has a way. We don’t want typical life duties to keep you from being productive. Our offices are located in Arizona, all remote positions are 100% WFH 🙂

Equity in Company – We are a true startup and want each employee to have skin in the game. It’s not worth working for if you don’t benefit in the end. Everyone who joins Nurture Boss gets their fair share of equity.

Transparency – We don’t hold back. Everyone has access to the most recent business metrics and financial information.

Tools You Need – We provide every engineer with a Mac laptop and monitor. We also purchase any other tools you need to be productive.

Our Values

Challenge & Collaborate – Working together with diverse backgrounds creates the best results. We all bring unique viewpoints to solve each problem. We have strong opinions that are loosely held.

Done Is Better Than Perfect – Something is better than nothing. We let our customers tell us what needs to be different and don’t hold back value waiting for perfection. We remain agile to deliver value fast.

Problem Solving – We are obsessed with our customers’ problems. Their success is our success. We follow through and deliver on our promises.

Forever Learning – Intelligence is knowing there is more to know. Failing forwards means we are always improving and getting better, creating an environment that fosters personal and professional growth.

Radical Candor – With trust and accountability we achieve radically candid communication to level up and feel heard.

Nurture Boss is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.