Customer Service

Get fast, reliable help from experts who understand the unique challenges of multifamily leasing and operations. Minimize downtime and maximize ROI with swift, accurate answers from a team that knows your portfolio and goals.

Support isn’t just fixing issues. It’s a continuous partnership. With Nurture Boss, you’re backed by a rockstar team that’s committed to your long-term success, not just managing tickets.

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Nurture Boss Customer Success, Nurture Boss, AI Leasing

Multifamily Support
That Actually Gets It

Tired of waiting days for a response? We don’t bury you in support tickets. Our multifamily-trained team answers your call or email quickly. With real onsite experience, they understand your challenges and deliver clear, accurate solutions fast.

At Nurture Boss, you’ll get:

  • A dedicated Client Success Manager focused on your goals
  • Direct access to support experts who speak multifamily
  • Rapid responses that keep your teams closing leases
  • Solutions tailored to your unique operations
Nurture Boss Customer Success, Nurture Boss, AI Leasing
Nurture Boss Customer Success, Nurture Boss, AI Leasing

Strategic Guidance
That Goes Beyond Support

You shouldn’t have to Google your way through onboarding or guess how to get the most out of your tech. We guide you with white-glove setup, training, and ongoing, proactive check-ins. With Nurture, you’ll:

  • Meet regularly with Nurture Boss AI experts who help optimize performance
  • Receive tailored recommendations that fit your unique needs
  • Benefit from proactive tips that boost your ROI over time
  • Get personalized onboarding built around your goals
  • Access hands-on training for your entire team

A Service Model That’s
Built Around You

Support isn’t just fixing issues. It’s a continuous partnership. We don’t treat you like a ticket number. Instead, we become an extension of your team, deeply familiar with your history, goals, and challenges.

As your business grows and changes, we evolve right alongside you to provide the guidance and resources you need to succeed. That’s why you’ll:

  • Work with a team that knows your full story, not just your latest question
  • Get proactive insights and strategies designed to help you grow and scale
  • Build a trusted relationship with experts who celebrate your wins and invest in your success
Nurture Boss Customer Success, Nurture Boss, AI Leasing

What Can Nurture Boss
Do For You?

Learn more about how Nurture Boss can bring AI and Automation to your property to increase occupancy, maintain occupancy, increase renewals, and boost short staffed or centralized leasing teams!

Why Nurture Boss?

Custom Branding

Matching the look, feel, and tone of your property is key for good communication. Nurture Boss’s custom branding checks this box.

Mobile First

Let’s be real, your prospects are communicating from their phones not their desktops. Mobile first design is the name of the game at Nurture Boss.

But Can You Text?

Personalized texting with Nurture Pages sets you apart from everyone else. Did you know texts are opened 98% of the time? 🎉 🥳 🎊

Automated Communication

How can onsite teams be expected to send personal communications to hundreds of prospects? Nurture Boss automation is here for you!

Timing Is Everything

Getting messages to prospects at the right time matters. At Nurture Boss we got you covered. We’re powered by data 🤗 🧠

The Right Message

How you say it is as important as what you say. At Nurture Boss our communication is crafted to always leave the right impression.

Beautiful Templates

Whether an email or a text our templates are beautiful and modern. A delightful experience is a must for all content. 🎩

Save Time Each Day

Once Nurture Boss automation is turned on no more action is required by the onsite team. You’ll receive weekly reports updating you on progress 💪🏼

“Thank goodness for Nurture Boss! Having Nurture Boss help manage the volume of leads was a huge relief. They've helped us maintain prompt communication which results in tours, leases, occupancy and revenue. I highly recommend!”

Erica VerbeckCommunity Manager at RPM
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