Suggested Knowledge Base

When a prospect asks a question your AI-powered Virtual Leasing Assistant can’t answer, the conversation is handed off to your onsite teams. The knowledge gap often disappears with it. Suggested Knowledge Base changes that.

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Use AI that Gets
Smarter Over Time

Every unanswered question is an opportunity to make your AI smarter. Suggested Knowledge Base turns human handoffs into automatic learning moments so your Virtual Leasing Assistant improves itself over time and your onsite team gets fewer interruptions.

With our Suggested Knowledge Base capability:

    • AI detects and logs unanswered questions in real conversations.
    • It automatically suggests new knowledge base entries during human handoff.
    • AI captures category, missing detail, and conversation context for clarity.

Reduce Handoffs
and Save Onsite Time

Repeated questions slow teams down and pull leasing staff away from high-value work. By expanding what your Virtual Leasing Assistant knows, Suggested Knowledge Base reduces future handoffs and allows your AI to handle more conversations independently and accurately.

With our Suggested Knowledge Base capability, you’ll get:

  • Built-in categories for common leasing and property questions.
  • Fewer repeat escalations for the same missing information.
  • Smarter AI responses that improve with every interaction.

Fully Customizable,
Fully Integrated

Every property is different. Suggested Knowledge Base gives teams full control to expand and organize what your Virtual Leasing Assistant knows while automatically updating the AI behind the scenes. No retraining, no prompt engineering, no technical work required.

With our Suggested Knowledge Base capability, you can:

  • Seamlessly integrate into the Nurture Boss Virtual Leasing Assistant.
  • Add custom categories and property-specific details.
  • Automatically rebuild prompts when knowledge is updated.

What Can Nurture Boss
Do For You?

Learn more about how Nurture Boss can bring AI and Automation to your property to increase occupancy, maintain occupancy, increase renewals, and boost short staffed or centralized leasing teams.

Why Nurture Boss?

Custom Branding

Nurture Boss ensures your Virtual Leasing Assistant aligns with your property’s look, feel, and tone so every interaction feels on-brand and professional.

Mobile First

Your prospects are on their phones a lot. That’s why Nurture Boss is built with a mobile-first approach, ensuring every interaction is fast and optimized for today’s on-the-go renter.

Customer Service

Customer service isn’t an afterthought — it’s a core part of your success. We believe your dedicated Client Success Manager is an extension of your team to optimize performance.

Automated Communication

It’s unrealistic to expect onsite teams to send tailored messages to hundreds of prospects manually. Our automation delivers personalized, timely communications at scale.

Timed Communication

Reaching prospects at the right moment can make all the difference. Nurture Boss uses data-driven automation to deliver perfectly timed messages.

The Right Message

What you say is important, but how you say it shapes the entire experience. With us, every message is thoughtfully crafted to reflect your brand voice and leave a lasting impression.

Text Messaging

Generic messages get ignored — personalized texts through Nurture Boss get results. With a 98% open rate, text messaging ensures your message is actually seen.

Reporting

Get clear, actionable reporting about your success. From lead engagement to conversion rates, your dedicated Client Success Manager reviews the data with you regularly.

“Nurture Boss has been an exceptional vendor partner! Not only do they provided a top-tier level of custom service, but they have also been instrumental in our lead management process and delivering conversions. They act as an extension of our team and are always willing to go the extra mile. A special thank you to Jacob Carter, Jessica Biskind, and Marissa Moeller for all your support!”

Ariana BourqueDirector of Marketing
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