Payments & Delinquency AI

Late payments and delinquencies disrupt cash flow and create stressful conversations for your team. Payments & Delinquency AI automatically engages residents with timely, personalized messages that encourage on-time payments.

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Reduce Delinquencies
and Collect Faster

Chasing late payments manually is time-consuming and often uncomfortable. Our solution decreases delinquencies by sending automated, scheduled reminders and linking residents directly to their payment portal.

With Payments and Delinquency AI, it will:

  • Send smart, automated payment reminders across text and email
  • Drive faster collections with integrated payment call-to-actions
  • Reduce awkward conversations by reaching out proactively
  • Increase on-time payments without manual follow-up
  • Maintain consistent, professional communication that aligns with your brand
AI leasing, virtual leasing assistant, ai multifamily
AI leasing, virtual leasing assistant, ai multifamily

At-Risk
Residents Reminders

Waiting until a payment is late can create bigger problems. Payments and Delinquency AI supports on-time payments through proactive outreach and consistent rent reminders.

With Payments and Delinquency AI, it will:

  • Send proactive, behavior-based messaging to prevent late payments
  • Provide residents with helpful education to take action quickly
  • Reduce administrative work by automating early outreach
  • Keep communications consistent and supportive, building trust

Smart, Integrated
Payment Communication

Manual reminders and ledger questions can overload your team. Payments and Delinquency AI integrates with your property management system to deliver accurate payment updates, answer resident balance questions, and apply notes automatically.

With Payments and Delinquency AI, it will:

  • Answer detailed ledger and balance questions automatically for residents
  • Insert delinquency notes directly into your property management system
  • Use customizable messaging templates for brand-aligned communication
  • Scale messaging across all residents without extra staff effort
  • Provide seamless, frictionless experiences that make paying easy

Curious About
Nurture Boss?

Property management companies rely on Nurture Boss’s Virtual Leasing Assistant and Automation suite to power smarter leasing, stronger renewals, and seamless resident communication across their communities. Ready to join them?

Why Nurture Boss?

Custom Branding

Nurture Boss ensures your Virtual Leasing Assistant aligns with your property’s look, feel, and tone so every interaction feels on-brand and professional.

Mobile First

Your prospects are on their phones a lot. That’s why Nurture Boss is built with a mobile-first approach, ensuring every interaction is fast and optimized for today’s on-the-go renter.

Customer Service

Customer service isn’t an afterthought — it’s a core part of your success. We believe your dedicated Client Success Manager is an extension of your team to optimize performance.

Automated

It’s unrealistic to expect onsite teams to send tailored messages to hundreds of prospects manually. Our automation delivers personalized, timely communications at scale.

Timed Communication

Reaching prospects at the right moment can make all the difference. Nurture Boss uses data-driven automation to deliver perfectly timed messages.

The Right Message

What you say is important, but how you say it shapes the entire experience. With us, every message is thoughtfully crafted to reflect your brand voice and leave a lasting impression.

Text Messaging

Generic messages get ignored — personalized texts through Nurture Boss get results. With a 98% open rate, text messaging ensures your message is actually seen.

Reporting

Get clear, actionable reporting about your success. From lead engagement to conversion rates, your dedicated Client Success Manager reviews the data with you regularly.

“Everything is going great at my three sites with Nurture Boss! The teams are all very excited about it, and have been singing it’s praises. Because Nurture Boss provides SO MUCH value to my sites, and has helped us increase our efficiency, and leasing ever since signing them up. Nurture Boss is the best :)”

Rachel T.Regional Vice President
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