There’s a better way to handle inbound calls onsite. CallRouting is a brand-new, fully customizable Interactive Voice Response (IVR) solution that routes calls, reduces on-site workload, and gives teams total control over the caller experience.
Stop Missing Calls
And Reduce Team Stress
Phone calls are still a top way prospects and residents reach your community, but nonstop ringing overwhelms onsite teams. CallRouting fixes that. With it, your property will:
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- Route incoming calls to an AI Virtual Leasing Assistant, the leasing office, emergency maintenance escalations, or appointed live staff.
- Lighten the load for onsite teams by eliminating constant phone interruptions.
- Provide teams with clear visibility into caller activity while integrating into existing workflows.
Stop Wasting Money
on Extra Tools
Disconnected phone systems, call centers, and point solutions quietly drain your budget and your team’s time. CallRouting brings it all together. With it, your property can:
- Consolidate call handling, routing, and visibility into one platform instead of paying for separate systems and tools.
- Reduce tech sprawl and operational complexity with a fully customizable IVR that works inside Nurture Boss.
- Get full visibility into every call across properties, so nothing is missed or handled blindly.
CallRouting integrates seamlessly with Nurture Boss’s Voice AI and RapidReach solutions to create a complete call-handling system.
Give Callers The
Experience They Deserve
A confusing phone menu leads to frustration. With CallRouting, callers receive a clear, customized experience, leading to calmer conversations. With CallRouting, your community will get:
- Full, customizable control over routing, greetings, office hour behavior, and after-hours escalations.
- Up to 9 smart routing paths that direct callers to Nurture Boss’s AI, voicemail, or live staff based on behavior.
- Flexible transfer rules, including retry timing and escalation paths, to ensure every caller reaches the right place without frustration.
What Can Nurture Boss
Do For You?
Learn more about how Nurture Boss can bring AI and Automation to your property to increase occupancy, maintain occupancy, increase renewals, and boost short staffed or centralized leasing teams!
Why Nurture Boss?
Custom Branding
Nurture Boss ensures your Virtual Leasing Assistant aligns with your property’s look, feel, and tone so every interaction feels on-brand and professional.
Mobile First
Your prospects are on their phones a lot. That’s why Nurture Boss is built with a mobile-first approach, ensuring every interaction is fast and optimized for today’s on-the-go renter.
Customer Service
Customer service isn’t an afterthought — it’s a core part of your success. We believe your dedicated Client Success Manager is an extension of your team to optimize performance.
Automated Communication
It’s unrealistic to expect onsite teams to send tailored messages to hundreds of prospects manually. Our automation delivers personalized, timely communications at scale.
Timed Communication
Reaching prospects at the right moment can make all the difference. Nurture Boss uses data-driven automation to deliver perfectly timed messages.
The Right Message
What you say is important, but how you say it shapes the entire experience. With us, every message is thoughtfully crafted to reflect your brand voice and leave a lasting impression.
Text Messaging
Generic messages get ignored — personalized texts through Nurture Boss get results. With a 98% open rate, text messaging ensures your message is actually seen.
Reporting
Get clear, actionable reporting about your success. From lead engagement to conversion rates, your dedicated Client Success Manager reviews the data with you regularly.
Request A Demo”“Nurture Boss has been an exceptional vendor partner! Not only do they provided a top-tier level of custom service, but they have also been instrumental in our lead management process and delivering conversions. They act as an extension of our team and are always willing to go the extra mile. A special thank you to Jacob Carter, Jessica Biskind, and Marissa Moeller for all your support!”
Ariana BourqueDirector of Marketing
