Acceptable Use Policy

Last Updated: April 15, 2025

  1. General. This Acceptable Use Policy (“AUP”) addresses requirements applicable to Customer’s use of the Nurture Boss Platform. Capitalized terms not otherwise defined herein will have the meanings set forth in the Terms of Service.
  2. Appropriate Use. Customer and End Users may only use the Nurture Boss Platform for lawful purposes. Customer may not use nor allow its End Users to use the Nurture Boss Platform in connection with any (a) infringement or misappropriation of any copyright, trademark, patent, trade secret or other intellectual property rights or violation of any individual’s rights of privacy or publicity; (b) defamation, libel, slander, obscenity, threatening, harassing, stalking behavior, impersonation, phishing, or other deceptive practices; (c) promotion of violence, hatred, bigotry, discrimination based on protected characteristics, or racial or religious intolerance, or content that constitutes or encourages illegal behavior; (d) malicious code including computer viruses, Trojan horses, worms, spyware, or pirated computer programs, illegally obtained files, or instructions for creating or distributing such materials; (e) collection, storage, or transmission of personal health information protected by HIPAA or the HITECH Act; (f) unlawful products, services, or promotions, or those subject to special legal regulation for which Customer lacks required licenses or consents; (g) allowing End Users under thirteen years of age to use the platform; or (h) any other offensive, harassing or illegal conduct. Nurture Boss will cooperate with law enforcement and other authorities in investigating claims of illegal activity or suspected illegal activity, including, but not limited to, illegal transfer or publication of copyrighted material. If Customer violates any portion of this Acceptable Use Policy, Customer accepts sole responsibility for all remedial actions and costs related to such violation(s), including but not limited to, compliance efforts and costs associated with statutory obligations or government investigations.
  3. Responsibility for Content.Customer understands and agrees that, for the purposes of applicable law, Nurture Boss is an internet based software as a service provider, and Customer provides information content. Customer accepts sole responsibility for information and content collected, stored or transmitted by the Nurture Boss Platform on behalf of Customer or its End Users. If Customer acquires content from third parties for republication, Customer is solely responsible for ensuring it complies with any licensing requirements associated with such content. Customer acknowledges that Nurture Boss exercises no control over the information passing through the Nurture Boss software or system, and that Nurture Boss assumes no responsibility for Customer content.
  4. Prevention of Malware.Customer will ensure that Customer content does not contain malicious software, for example, computer viruses, “Trojan horse” software, or logic bombs, which might cause damage to Nurture Boss or third party computer systems or otherwise make modifications to those systems not authorized by their owners (“Malware”).
  5. Personal Information.Customer will not use Nurture Boss Platform to:
    1. collect or store account numbers from credit cards, debit cards, bank accounts or other financial systems;
    2. collect or store U.S. Social Security Numbers, drivers’ license or other personal identification numbers issued by any government or financial institution; or
    3. collect, store or otherwise handle personal information in a manner not disclosed by Customer to the user, or in violation of any applicable state or federal laws; or
    4. collect, store or transmit Personal Health Information (“PHI”) as defined by HIPAA.
  6. System and Network Security.Nurture Boss strictly prohibits the use of the Nurture Boss Platform to violate the security of Nurture Boss’s software, system or network or any other system or network, including, without limitation, unauthorized access (often known as “hacking”) to, monitoring of, probing, or interference with, computers or networks, distribution of Malware, interfering with services, such as denial of service attacks, load or stress testing, or other activities which are destructive of or intentionally place abnormal demands on the Nurture Boss’s infrastructure. Customer may not through action or inaction permit others to use its systems for illegal activities or to violate the terms of this AUP.
  7. Restrictions on Use of Hosting Facilities.Nurture Boss is not a general internet hosting provider. Web hosting facilities (“Hosting Facilities”) included with the Nurture Boss Platform are provided solely to facilitate use of the Nurture Boss Platform. Use of the Hosting Facilities for bandwidth ­intensive secondary purposes including, but not limited to podcasting and video streaming, is not permitted. In the event that Nurture Boss identifies a bandwidth ­intensive use by Customer, in Nurture Boss’s sole discretion, Nurture Boss may require Customer to discontinue such usage and move bandwidth ­intensive materials to a third ­party hosting provider. Nurture Boss does not host software, including server-­side scripting, originated by Customer or third parties.
  8. Enforcement of AUP.Nurture Boss, in its sole discretion, will determine on a case-­by-­case basis reasonable action to be taken in response to violations of this AUP of which it becomes aware. Nurture Boss reserves the right to suspend the provision of Nurture Boss Platform(s) or related services, or take other appropriate remedial action to address any violation or suspected violation of the AUP in accordance with the Terms of Service. Nurture Boss will use reasonable efforts to notify Customer and provide an opportunity to cure before taking any such action, if practicable and if allowed by law. Customer will cooperate with Nurture Boss in investigating complaints about potential violations and in taking any corrective action that Nurture Boss deems necessary to correct an impermissible use of the Nurture Boss Platform by Customer or the End Users. Customer will cooperate with Nurture Boss in investigating complaints about potential violations and in taking any corrective action that Nurture Boss deems necessary to correct an impermissible use of the Nurture Boss Platform by Customer or Customer’s end users.
    1. For Customer Content.
      1. removing any Customer Content from the Nurture Boss Platform that Nurture Boss determines, at its reasonable discretion, may be illegal or infringing on the rights of a third party (“Suspect Content”). In the event that Nurture Boss intends to remove Suspect Content from the Nurture Boss Platform, Nurture Boss will provide written notice to Customer indicating Nurture Boss’s basis for classifying the Customer Content as Suspect Content and its basis for engaging in any such removal actions. Customer may either (i) concur that removal is warranted and make the required changes or (ii) notify Nurture Boss that it intends to contest the removal request and agree to indemnify Nurture Boss against any third party claims related to the Suspect Content. Nurture Boss may remove the Suspect Content itself if the Customer fails to respond to Nurture Boss’s notice of intent to remove within two (2) business days.
  9. General Customer Compliance with Laws.Customer will comply in all material respects with all laws and regulations applicable to Customer in its use of the Nurture Boss software. The parties acknowledge that Nurture Boss is a “service provider” as defined in 17 USC § 512(k)(1), is subject to the Digital Millennium Copyright Act (“DMCA”), and has the duties of a service provider under the DMCA. Customer is solely responsible for ensuring that Customer data and Customer content and its provision of same to Nurture Boss complies at all times with all applicable laws and regulations.
  10. Customer Compliance with Privacy Law.Customer is aware and compliant with all privacy laws and regulations applicable to the Customer in its use of the Nurture Boss Software. Specifically CCPA for marketing in California and GDPR for marketing in the EU, and general provisions under TCPA. Customer has permission and is compliant when marketing to Customer’s prospects/clients. Nurture Boss will take necessary action to remain compliant with local, federal, and global privacy laws, including but not limited to “right to know” requests, “right to delete” requests, “right to opt-out” requests, and “right to non-discrimination” requests.